BluCetus offers custom training solutions that meet customer's specific requirements. We focus on building capabilities, skills and knowledge for customers that directly contributes to improve their business. Our training solutions provides multiple benefits by bridging the skill gap that builds a strong technical team with core skills in a cost-effective manner.

Our Offerings include:

  • Instructional Design
  • Instructor Led Course Development
  • E-Learning Course Development
  • Online Exams Development
  • Certification Exams Development
  • Instructor Led Training Delivery
  • Virtual Led Training Delivery

Our training solutions are developed by technology experts to help organizations and individuals improve their competence and skills on technologies like Unified Communications, Contact Centers, IP Telephony, Data Networking, Virtualization and Linux.

BluCetus also offers customized SIP Protocol Intermediate and advanced training that helps enterprises to easily adopt open standard protocol infrastructure and integrate multi-vendor platforms.

Training Services: ITIL > Projects module are targeted towards participants responsible for delivering IP Communication projects that covers overview, Delivery Process and Documentation related to projects.

Training Solutions

Foundation Training:

Foundation course covers variety of topics Networking, Telephony, Unified Communication, Contact Center, Linux operating system and Virtualization. Foundation training is a vendor neutral training allows fresh or experienced engineers to add skills on the multiple technologies.

The course is divided into six modules:

  • Module 1 is about the networking basic concepts covering LAN, IP Routing and WAN concepts.
  • Module 2 is about telephony concepts covering telephony basics, signalling, and ISDN, VoIP protocols.
  • Module 3 & Module 4 covers Unified Communication (UC) and Contact Center (CC) solution with product concepts and features.
  • Module 5 covers Linux operating system concepts, Architecture and Linux basic commands.
  • Module 6 covers Virtualization concepts.
SIP Protocol Training:

SIP protocol course is targeted towards professionals looking forward to acquiring Session Initiation Protocol (SIP) knowledge. SIP course also outlines SIP Solution and SIP implementations in the market and industry. It enables engineers to work on any vendor SIP solution.

The course is divided into 8 modules covers:

  • SIP Protocol overview
  • SIP Call Flows
  • SIP Architecture & Components
  • SIP Request messages
  • SIP Response messages
  • SIP related protocols (SDP, RTP, RTCP)
  • SIP comparison with H.323
  • Advanced SIP Call Flows
Solution Training:

This course is targeted towards engineers, developers and architects looking forward to acquire Unified Communication and Contact Center Solution knowledge.

Course outlines Unified Communication and Contact Center Solution implementations in the market and industry. It enables participants to work comfortably on the complete solution knowing solution architecture, components, integrations and different call flows.

Product Training:

Product trainings are targeted towards engineers looking forward to acquire specific Unified Communication and Contact Center Product knowledge. In this course, you will learn to perform Product Design, Implementation, Administration and Maintenance.

Course covers different concepts of specific product followed by Deployment Models, Administration, Disaster Recovery, Integrations, Call Flows, Maintenance and Troubleshooting.

ITIL – Process – Projects Training

Customized course that covers about Managed Services and how ITIL can help in that. With that it covers different important aspects of ITIL framework.

Projects module is targeted towards participants responsible for delivering IP Communication projects that covers overview, Delivery Process and Documentation related to projects.

Troubleshooting Methodology:

Course is targeted towards participants responsible for troubleshooting system and solution level issues. Course covers Troubleshooting overview, 8D Methodology, Diagnostic Methodology, Baseline troubleshooting and Troubleshooting key details.